# Active paid patrons appear in billing history but are missing from /identity OAuth2 memberships response **URL:** \ **Category:** API Feedback\ **Created:** [April 22, 2026, 2:17am UTC](https://www.patreondevelopers.com/t/active-paid-patrons-appear-in-billing-history-but-are-missing-from-identity-oauth2-memberships-response/11318 "2026-04-22T02:17:09Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![qulei](https://avatars.discourse-cdn.com/v4/letter/q/c0e974/32.png) [@qulei](https://www.patreondevelopers.com/u/qulei)\ **Post date:** [April 22, 2026, 2:17am UTC](https://www.patreondevelopers.com/t/active-paid-patrons-appear-in-billing-history-but-are-missing-from-identity-oauth2-memberships-response/11318/1 "2026-04-22T02:17:09Z")
Hi Patreon Developers team, We are seeing a critical issue with our campaign (Campaign ID: 497683). Some patrons have successfully paid and appear in Patreon billing history, but when we call the OAuth2 /identity endpoint using the patron’s own access token, the response does not return the expected membership for our campaign. Endpoint GET [https://www.patreon.com/api/oauth2/v2/identity?include=memberships.currently\_entitled\_tiers,memberships.pledge\_history&fields[user]=full\_name,email&fields[member]=last\_charge\_status,campaign\_lifetime\_support\_cents,currently\_entitled\_amount\_cents](https://www.patreon.com/api/oauth2/v2/identity?include=memberships.currently_entitled_tiers,memberships.pledge_history&fields%5Buser%5D=full_name,email&fields%5Bmember%5D=last_charge_status,campaign_lifetime_support_cents,currently_entitled_amount_cents) Expected If a patron has successfully paid, /identity should return membership data for our campaign, including fields like: - last\_charge\_status - currently\_entitled\_amount\_cents - currently\_entitled\_tiers Actual For some paid patrons, the memberships data is empty or does not include Campaign ID: 497683, even though their payment is visible in billing history. Affected users - Patreon User ID: 208115933 - Patreon User ID: 209768503 Impact Because our system relies on /identity to verify membership and unlock rewards, these patrons were incorrectly denied access, which led to complaints, refund requests, and cancellations. Questions 1. Why would billing history show a completed payment while /identity does not return the membership? 2. Is there a known delay or sync issue between payment completion and API membership availability? 3. Are there intermediate states like pending or payment\_processing that would cause this behavior? 4. What is the recommended way to reliably detect newly paid patrons before /identity is updated? 5. Could someone investigate these affected accounts? For privacy reasons, we have omitted email addresses from this public post and can provide them privately if needed. ---
**Author:** ![noertap](https://yyz2.discourse-cdn.com/flex036/user_avatar/www.patreondevelopers.com/noertap/32/2868_2.png) [@noertap](https://www.patreondevelopers.com/u/noertap)\ **Post date:** [April 23, 2026, 9:16pm UTC](https://www.patreondevelopers.com/t/active-paid-patrons-appear-in-billing-history-but-are-missing-from-identity-oauth2-memberships-response/11318/2 "2026-04-23T21:16:52Z")
The member record update/creation can have a slight delay, however it should not last long typically. I think this is an edge case / bug that I reported to the responsible team, they’ll investigate. I would suggest filing a support ticket if you want to get updates, alternatively once I hear more I can post here. Thanks for the report! ---
**Author:** ![qulei](https://avatars.discourse-cdn.com/v4/letter/q/c0e974/32.png) [@qulei](https://www.patreondevelopers.com/u/qulei)\ **Post date:** [April 24, 2026, 12:40am UTC](https://www.patreondevelopers.com/t/active-paid-patrons-appear-in-billing-history-but-are-missing-from-identity-oauth2-memberships-response/11318/3 "2026-04-24T00:40:10Z")
For the 2 users I mentioned, they contacted us weeks after completing their sponsorship, but still couldn’t retrieve pledge history through the identity endpoint. ---
**Author:** ![qulei](https://avatars.discourse-cdn.com/v4/letter/q/c0e974/32.png) [@qulei](https://www.patreondevelopers.com/u/qulei)\ **Post date:** [May 11, 2026, 12:45am UTC](https://www.patreondevelopers.com/t/active-paid-patrons-appear-in-billing-history-but-are-missing-from-identity-oauth2-memberships-response/11318/4 "2026-05-11T00:45:17Z")
Is there any progress?