# Members cant log into my website content as unlock button wont disspear

**URL:** <https://www.patreondevelopers.com/t/members-cant-log-into-my-website-content-as-unlock-button-wont-disspear/7350>\
**Category:** Wordpress Plugin\
**Created:** [April 13, 2023, 10:22am UTC](https://www.patreondevelopers.com/t/members-cant-log-into-my-website-content-as-unlock-button-wont-disspear/7350 "2023-04-13T10:22:29Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Adam](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@Adam](https://www.patreondevelopers.com/u/Adam)\
**Post date:** [April 13, 2023, 10:22am UTC](https://www.patreondevelopers.com/t/members-cant-log-into-my-website-content-as-unlock-button-wont-disspear/7350/1 "2023-04-13T10:22:30Z")

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I’m using the Patreon for WordPress plugin but when my members are trying to unlock posts the authentication isn’t going through and when they click allow and log in they go back to the locked content page, but it still says unlock with Patreon.

When I try and log in with my Patreon creator log in details in an incognito tab I get a 500 error.

 ![error message when signing in with patreon log in](https://canada1.discourse-cdn.com/flex036/uploads/patreondevelopers/original/2X/8/823525eea7495bbb8ce5d697bec0209a55569207.jpeg)

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**Author:** ![Adam](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@Adam](https://www.patreondevelopers.com/u/Adam)\
**Post date:** [April 13, 2023, 10:23am UTC](https://www.patreondevelopers.com/t/members-cant-log-into-my-website-content-as-unlock-button-wont-disspear/7350/2 "2023-04-13T10:23:57Z")

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Heres some of the recent codes im getting

fetch\_creator\_info - API v2 Class - UUID c5acc7e6-09e2-5096-902d-b1008bd177ee - Response code: 401 Response :{“errors”:[{“code”:1,“code\_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“c5acc7e6-09e2-5096-902d-b1008bd177ee”,“status”:“401”,“title”:“Unauthorized”}]}

**0 days ago**

delete\_client - API v2 Class - UUID 5e542400-b02c-542d-ad48-c473c6bd4055 - Response code: 401 Response :{“errors”:[{“code”:1,“code\_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“5e542400-b02c-542d-ad48-c473c6bd4055”,“status”:“401”,“title”:“Unauthorized”}]}

**0.01 days ago**

delete\_client - API v2 Class - UUID 7474dc84-32e4-5eca-b4ee-d8ba6e5f6c42 - Response code: 401 Response :{“errors”:[{“code”:1,“code\_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“7474dc84-32e4-5eca-b4ee-d8ba6e5f6c42”,“status”:“401”,“title”:“Unauthorized”}]}

**0.01 days ago**

delete\_client - API v2 Class - UUID a9e9b5d1-9fd6-5246-891c-bbc0816360f3 - Response code: 401 Response :{“errors”:[{“code”:1,“code\_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“a9e9b5d1-9fd6-5246-891c-bbc0816360f3”,“status”:“401”,“title”:“Unauthorized”}]}

**0.79 days ago**

delete\_client - API v2 Class - UUID 0992c6fa-f6eb-5980-9e03-8fc146d2b655 - Response code: 204 Response :

**0.8 days ago**

Response code: 401 Response :{“error”: “invalid\_grant”}

**0.8 days ago**

fetch\_creator\_info - API v2 Class - UUID 447f9166-e844-5271-95f8-c08913d1a5bf - Response code: 401 Response :{“errors”:[{“code”:1,“code\_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“447f9166-e844-5271-95f8-c08913d1a5bf”,“status”:“401”,“title”:“Unauthorized”}]}

**0.8 days ago**

Response code: 401 Response :{“error”: “invalid\_grant”}

**0.8 days ago**

fetch\_creator\_info - API v2 Class - UUID d0f48d9e-4a84-51bc-abaa-3273223d1f64 - Response code: 401 Response :{“errors”:[{“code”:1,“code\_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“d0f48d9e-4a84-51bc-abaa-3273223d1f64”,“status”:“401”,“title”:“Unauthorized”}]}

**0.8 days ago**

Response code: 401 Response :{“error”: “invalid\_grant”}

**0.8 days ago**

fetch\_creator\_info - API v2 Class - UUID 857cf0d6-1733-50ff-8fed-21a576812cd4 - Response code: 401 Response :{“errors”:[{“code”:1,“code\_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“857cf0d6-1733-50ff-8fed-21a576812cd4”,“status”:“401”,“title”:“Unauthorized”}]}

**0.8 days ago**

delete\_client - API v2 Class - UUID 5af9beab-7bd1-59fa-8f36-8ca50d627e6b - Response code: 204 Response :

**71.51 days ago**

create\_refresh\_client - API v2 Class - WP error message cURL error 28: Operation timed out after 5006 milliseconds with 0 out of 0 bytes received

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<div class="post-metadata">

**Author:** ![codebard](https://yyz2.discourse-cdn.com/flex036/user_avatar/www.patreondevelopers.com/codebard/32/14_2.png) [@codebard](https://www.patreondevelopers.com/u/codebard)\
**Post date:** [April 14, 2023, 1:12am UTC](https://www.patreondevelopers.com/t/members-cant-log-into-my-website-content-as-unlock-button-wont-disspear/7350/3 "2023-04-14T01:12:04Z")

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Your site may have lost its connection to Patreon. Try using the below steps to force-reconnect it:

> [@bulb How to upgrade your Patreon WordPress to use API v2](https://www.patreondevelopers.com/t/how-to-upgrade-your-patreon-wordpress-to-use-api-v2/3249):
>
> You can follow the below simple steps to upgrade your Patreon WordPress installation to use API v2, which is required by many advanced features like post sync. 1 - Visit “Patreon settings” menu in your WP admin 2 - Click ‘Connection details’ button 3 - Clear all fields which you can clear, and click Save. 4 - Visit the below page that lists the apps you have at Patreon: 5 - Find the app for your website. You can confirm the app by checking the ‘Redirect uri’ value for the app, visible in …