# Posts Not Unlocking (Wordpress Plugin) **URL:** \ **Category:** Wordpress Plugin\ **Created:** [March 16, 2021, 1:00pm UTC](https://www.patreondevelopers.com/t/posts-not-unlocking-wordpress-plugin/4305 "2021-03-16T13:00:46Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![BetweenTheTracks](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@BetweenTheTracks](https://www.patreondevelopers.com/u/BetweenTheTracks)\ **Post date:** [March 16, 2021, 1:00pm UTC](https://www.patreondevelopers.com/t/posts-not-unlocking-wordpress-plugin/4305/1 "2021-03-16T13:00:46Z")
Hi Guys, I’ve setup the Wordpress plugin and connected it to our Patreon, but when people go through the authentication process and allow access to their Patreon account, they are redirected to our web page, with the post still locked. Tried this on various test accounts across different browsers and ISP’s and still nothing. I have tried manually disconnecting and reconnecting using the client API. Aswell as creating a new API v2 Class on Patreon and manually entering those details directly into the plugin on Wordpress to connect that way and it’s still the same. Our Patreon is set to charge immediately and then the 1st of each month. **This is the error that shows up every time someone tries to authenticate:** 0.6 days ago fetch\_creator\_info - API v2 Class - UUID d3b8cd20-bc10-4a22-8446-2d2b04e1d674 - Response code: 401 Response :{“errors”:[{“code”:1,“code\_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“d3b8cd20-bc10-4a22-8446-2d2b04e1d674”,“status”:“401”,“title”:“Unauthorized”}]} Thanks in advance ---
**Author:** ![codebard](https://yyz2.discourse-cdn.com/flex036/user_avatar/www.patreondevelopers.com/codebard/32/14_2.png) [@codebard](https://www.patreondevelopers.com/u/codebard)\ **Post date:** [March 17, 2021, 4:36pm UTC](https://www.patreondevelopers.com/t/posts-not-unlocking-wordpress-plugin/4305/2 "2021-03-17T16:36:54Z")
Basically your connection was somehow lost, for some reason. Try following belong guide to try to force refresh it: > [@bulb How to upgrade your Patreon WordPress to use API v2](https://www.patreondevelopers.com/t/how-to-upgrade-your-patreon-wordpress-to-use-api-v2/3249): > > You can follow the below simple steps to upgrade your Patreon WordPress installation to use API v2, which is required by many advanced features like post sync. 1 - Visit “Patreon settings” menu in your WP admin 2 - Click ‘Connection details’ button 3 - Clear all fields which you can clear, and click Save. 4 - Visit the below page that lists the apps you have at Patreon: 5 - Find the app for your website. You can confirm the app by checking the ‘Redirect uri’ value for the app, visible in … ---
**Author:** ![BetweenTheTracks](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@BetweenTheTracks](https://www.patreondevelopers.com/u/BetweenTheTracks)\ **Post date:** [March 18, 2021, 1:01pm UTC](https://www.patreondevelopers.com/t/posts-not-unlocking-wordpress-plugin/4305/3 "2021-03-18T13:01:22Z")
Hi, thanks for the reply. I’ve tried doing that a few times already and again just now. Same thing happens, posts won’t unlock. Thanks ---
**Author:** ![codebard](https://yyz2.discourse-cdn.com/flex036/user_avatar/www.patreondevelopers.com/codebard/32/14_2.png) [@codebard](https://www.patreondevelopers.com/u/codebard)\ **Post date:** [March 19, 2021, 6:48pm UTC](https://www.patreondevelopers.com/t/posts-not-unlocking-wordpress-plugin/4305/4 "2021-03-19T18:48:18Z")
What’s the latest error? ---
**Author:** ![BetweenTheTracks](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@BetweenTheTracks](https://www.patreondevelopers.com/u/BetweenTheTracks)\ **Post date:** [March 21, 2021, 8:41pm UTC](https://www.patreondevelopers.com/t/posts-not-unlocking-wordpress-plugin/4305/5 "2021-03-21T20:41:15Z")
Same as above… tried reconnecting a few times now, still not working. fetch\_creator\_info - API v2 Class - UUID d3b8cd20-bc10-4a22-8446-2d2b04e1d674 - Response code: 401 Response :{“errors”:[{“code”:1,“code\_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“d3b8cd20-bc10-4a22-8446-2d2b04e1d674”,“status”:“401”,“title”:“Unauthorized”}]} ---
**Author:** ![codebard](https://yyz2.discourse-cdn.com/flex036/user_avatar/www.patreondevelopers.com/codebard/32/14_2.png) [@codebard](https://www.patreondevelopers.com/u/codebard)\ **Post date:** [March 22, 2021, 4:15pm UTC](https://www.patreondevelopers.com/t/posts-not-unlocking-wordpress-plugin/4305/6 "2021-03-22T16:15:27Z")
Amazing. Can you check whether the values in ‘Connection’ section of Patreon Settings menu in your WP site matches the app for that site in below listing: [https://admin.patreon.com/portal/registration/register-clients](https://admin.patreon.com/portal/registration/register-clients) ---
**Author:** ![BetweenTheTracks](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@BetweenTheTracks](https://www.patreondevelopers.com/u/BetweenTheTracks)\ **Post date:** [March 22, 2021, 9:37pm UTC](https://www.patreondevelopers.com/t/posts-not-unlocking-wordpress-plugin/4305/7 "2021-03-22T21:37:04Z")
Yeah, all details matching. ---
**Author:** ![codebard](https://yyz2.discourse-cdn.com/flex036/user_avatar/www.patreondevelopers.com/codebard/32/14_2.png) [@codebard](https://www.patreondevelopers.com/u/codebard)\ **Post date:** [March 24, 2021, 2:35am UTC](https://www.patreondevelopers.com/t/posts-not-unlocking-wordpress-plugin/4305/8 "2021-03-24T02:35:14Z")
Are you able to see your tiers in the Patreon Level metabox dropdown in post editor for any post? ---
**Author:** ![BetweenTheTracks](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@BetweenTheTracks](https://www.patreondevelopers.com/u/BetweenTheTracks)\ **Post date:** [March 24, 2021, 10:26am UTC](https://www.patreondevelopers.com/t/posts-not-unlocking-wordpress-plugin/4305/9 "2021-03-24T10:26:26Z")
Yeah I can see those. I’ve tried a bunch of different variations of those tiers and options to see if that helps anything, but posts are all locked on any tier. ---
**Author:** ![codebard](https://yyz2.discourse-cdn.com/flex036/user_avatar/www.patreondevelopers.com/codebard/32/14_2.png) [@codebard](https://www.patreondevelopers.com/u/codebard)\ **Post date:** [March 30, 2021, 10:28pm UTC](https://www.patreondevelopers.com/t/posts-not-unlocking-wordpress-plugin/4305/10 "2021-03-30T22:28:06Z")
That last error may be outdated at this point. Any caching plugin or server side cache may be causing the unlock to fail due to showing the cached, locked page. You should investigate that possibility. ---
**Author:** ![Sunsetbunny\_and\_crew](https://yyz2.discourse-cdn.com/flex036/user_avatar/www.patreondevelopers.com/sunsetbunny_and_crew/32/843_2.png) [@Sunsetbunny\_and\_crew](https://www.patreondevelopers.com/u/Sunsetbunny_and_crew)\ **Post date:** [April 5, 2021, 5:18am UTC](https://www.patreondevelopers.com/t/posts-not-unlocking-wordpress-plugin/4305/11 "2021-04-05T05:18:26Z")
have the same issue but only with new Patreons, I tried to disconnect and reconnect the plugin to Patreon and it doesn’t let me. ---
**Author:** ![codebard](https://yyz2.discourse-cdn.com/flex036/user_avatar/www.patreondevelopers.com/codebard/32/14_2.png) [@codebard](https://www.patreondevelopers.com/u/codebard)\ **Post date:** [April 7, 2021, 3:42pm UTC](https://www.patreondevelopers.com/t/posts-not-unlocking-wordpress-plugin/4305/12 "2021-04-07T15:42:50Z")
Do you have a caching plugin at your site? Does your host have a caching system in the server? ---
**Author:** ![Lily\_Mae](https://avatars.discourse-cdn.com/v4/letter/l/45deac/32.png) [@Lily\_Mae](https://www.patreondevelopers.com/u/Lily_Mae)\ **Post date:** [December 11, 2021, 2:57am UTC](https://www.patreondevelopers.com/t/posts-not-unlocking-wordpress-plugin/4305/13 "2021-12-11T02:57:01Z")
I just set up a new WP site with the Patreon plugin and I’m having the exact same issue and error. I am hoping someone has found a solution to this. EDIT: This issue was resolved once I reconnected the plugin to Patreon.