# Response code: 401, WP5.5 **URL:** \ **Category:** Wordpress Plugin\ **Created:** [August 12, 2020, 11:56am UTC](https://www.patreondevelopers.com/t/response-code-401-wp5-5/3526 "2020-08-12T11:56:45Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![DrNeilPearson](https://avatars.discourse-cdn.com/v4/letter/d/e9a140/32.png) [@DrNeilPearson](https://www.patreondevelopers.com/u/DrNeilPearson)\ **Post date:** [August 12, 2020, 11:56am UTC](https://www.patreondevelopers.com/t/response-code-401-wp5-5/3526/1 "2020-08-12T11:56:45Z")
I’m running WP5.5 just before the update though new posts stopped coming across, so I’ve done the API / client removal, uninstalled the plugin and reinstalled then setup the connection, which now gives the following error. Can any one help please… Response code: 401 Response :{“errors”:[{“code”:1,“code\_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“20b67d99-0311-4c9f-b11d-ff4bf986ae86”,“status”:“401”,“title”:“Unauthorized”}]} Thanks, Neil. ---
**Author:** ![codebard](https://yyz2.discourse-cdn.com/flex036/user_avatar/www.patreondevelopers.com/codebard/32/14_2.png) [@codebard](https://www.patreondevelopers.com/u/codebard)\ **Post date:** [August 12, 2020, 7:56pm UTC](https://www.patreondevelopers.com/t/response-code-401-wp5-5/3526/2 "2020-08-12T19:56:58Z")
Does this situation still persist? Additionally, did you encounter that error while connecting the site to Patreon? ---
**Author:** ![DrNeilPearson](https://avatars.discourse-cdn.com/v4/letter/d/e9a140/32.png) [@DrNeilPearson](https://www.patreondevelopers.com/u/DrNeilPearson)\ **Post date:** [August 14, 2020, 1:52am UTC](https://www.patreondevelopers.com/t/response-code-401-wp5-5/3526/3 "2020-08-14T01:52:04Z")
Hi, I’ve gone through the following instructions again… > [@bulb How to upgrade your Patreon WordPress to use API v2](https://www.patreondevelopers.com/t/how-to-upgrade-your-patreon-wordpress-to-use-api-v2/3249): > > You can follow the below simple steps to upgrade your Patreon WordPress installation to use API v2, which is required by many advanced features like post sync. 1 - Visit “Patreon settings” menu in your WP admin 2 - Click ‘Connection details’ button 3 - Clear all fields which you can clear, and click Save. 4 - Visit the below page that lists the apps you have at Patreon: 5 - Find the app for your website. You can confirm the app by checking the ‘Redirect uri’ value for the app, visible in … The error message I now get is… **0.01 days ago** Response code: 204 Response : I deleted the last post imported in Wordpress and it does not come back when I force a batch import. Neither do any later Patreon posts. Help! ---
**Author:** ![codebard](https://yyz2.discourse-cdn.com/flex036/user_avatar/www.patreondevelopers.com/codebard/32/14_2.png) [@codebard](https://www.patreondevelopers.com/u/codebard)\ **Post date:** [August 14, 2020, 7:32am UTC](https://www.patreondevelopers.com/t/response-code-401-wp5-5/3526/4 "2020-08-14T07:32:07Z")
Can you contact your host to see if outgoing connections to [Patreon.com](http://Patreon.com) (any ip that the domain resolves to) are getting blocked? ---
**Author:** ![DrNeilPearson](https://avatars.discourse-cdn.com/v4/letter/d/e9a140/32.png) [@DrNeilPearson](https://www.patreondevelopers.com/u/DrNeilPearson)\ **Post date:** [August 18, 2020, 9:24pm UTC](https://www.patreondevelopers.com/t/response-code-401-wp5-5/3526/5 "2020-08-18T21:24:58Z")
Hi, so done! Not much help though… response below. Although, we as a hosting provider do not block any of the IP’s of our customers but we request you to obtain the specific IP(s) so we can have them cross verified to make sure none of them are actually blocked at the end server end. However, you may conduct a traceroute report from your device to the hosting account IP address **70.40.216.130**. You can refer to the article in the following link for more information: [https://my.bluehost.com/hosting/help/resource/238](https://my.bluehost.com/hosting/help/resource/238). To find your local local IP, please visit: [https://www.bluehost.com/ip/](https://www.bluehost.com/ip/) Current error in Patreon log is… **0.57 days ago** cURL error 28: Operation timed out after 5001 milliseconds with 0 bytes received Other updates. Whether coincidence or not overnight 5 of 7 new posts have turned up in Wordpress, no images. Tried forcing another post import in Wordpress this morning to no avail…