# Sorry. Could not acquire your info from Patreon. Please try again later

**URL:** <https://www.patreondevelopers.com/t/sorry-could-not-acquire-your-info-from-patreon-please-try-again-later/9959>\
**Category:** Wordpress Plugin\
**Created:** [February 10, 2025, 3:38am UTC](https://www.patreondevelopers.com/t/sorry-could-not-acquire-your-info-from-patreon-please-try-again-later/9959 "2025-02-10T03:38:33Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Freelance\_Jungle](https://yyz2.discourse-cdn.com/flex036/user_avatar/www.patreondevelopers.com/freelance_jungle/32/949_2.png) [@Freelance\_Jungle](https://www.patreondevelopers.com/u/Freelance_Jungle)\
**Post date:** [February 10, 2025, 3:38am UTC](https://www.patreondevelopers.com/t/sorry-could-not-acquire-your-info-from-patreon-please-try-again-later/9959/1 "2025-02-10T03:38:33Z")

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Hi folks,

All of a sudden, my Patreon \<\> Wordpress connection isn’t working.

Errors at login:  
Sorry. Could not acquire your info from Patreon. Please try again later.

When trying to reconnect the plugin, I get:

# Reconnecting your site to Patreon

We weren’t able to get to get the token for connecting your site to Patreon for the time being. Please wait a while and try again and [contact support](https://www.patreondevelopers.com/c/patreon-wordpress-plugin-support?utm_source=https%3A%2F%2Ffreelancejungle.com.au&utm_medium=patreon_wordpress_plugin&utm_campaign=&utm_content=client_details_not_acquired_info_link&utm_term=) if this situation persists.

Response code: 401 Response :{“error”:“invalid\_grant”}

Version:  
WP 6.7.1 with PHP 7.4.33  
Patreon WordPress 1.9.6 with API v2

Can you please help? I am not a coder, just a user of the plugin.

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**Author:** ![Freelance\_Jungle](https://yyz2.discourse-cdn.com/flex036/user_avatar/www.patreondevelopers.com/freelance_jungle/32/949_2.png) [@Freelance\_Jungle](https://www.patreondevelopers.com/u/Freelance_Jungle)\
**Post date:** [February 11, 2025, 9:13pm UTC](https://www.patreondevelopers.com/t/sorry-could-not-acquire-your-info-from-patreon-please-try-again-later/9959/2 "2025-02-11T21:13:53Z")

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PS: I have refreshed the token information and redone things, but it is still a problem.

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**Author:** ![noertap](https://yyz2.discourse-cdn.com/flex036/user_avatar/www.patreondevelopers.com/noertap/32/2868_2.png) [@noertap](https://www.patreondevelopers.com/u/noertap)\
**Post date:** [June 21, 2025, 9:25pm UTC](https://www.patreondevelopers.com/t/sorry-could-not-acquire-your-info-from-patreon-please-try-again-later/9959/3 "2025-06-21T21:25:20Z")

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Hi @Freelance_Jungle I’m curious if you ever figured this out? We’ve shipped a few updates to the WP plugin that might’ve fixed the issue you experinced. Make sure to update to the latest version and follow through the re-connect flow.

If update + reconnect doesn’t work, try

1. Heading to [Platform | Applications | Patreon](https://www.patreon.com/portal/registration/register-clients) and deleting the client used by the WP plugin
2. Clearing the input fields in connection details (WP plugin)
3. Going through the reconnect flow again