# Sorry - couldn't connect your site to Patreon

**URL:** <https://www.patreondevelopers.com/t/sorry-couldnt-connect-your-site-to-patreon/1806>\
**Category:** Friendly Help\
**Created:** [May 1, 2019, 10:13pm UTC](https://www.patreondevelopers.com/t/sorry-couldnt-connect-your-site-to-patreon/1806 "2019-05-01T22:13:01Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Geek\_Hard](https://avatars.discourse-cdn.com/v4/letter/g/a587f6/32.png) [@Geek\_Hard](https://www.patreondevelopers.com/u/Geek_Hard)\
**Post date:** [May 1, 2019, 10:13pm UTC](https://www.patreondevelopers.com/t/sorry-couldnt-connect-your-site-to-patreon/1806/1 "2019-05-01T22:13:01Z")

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I am trying to setup the Patreon Plugin for WP for the first time. After following the [INSTRUCTIONS USED](https://www.elegantthemes.com/blog/tips-tricks/how-to-create-a-patreon-membership-site-on-wordpress). Everything seemed to go smoothly as far as I can tell however, when I tried to save my settings in WP\_ADMIN I now get the following message. Hoping for some help as clearly I have missed something.

 ![image](https://canada1.discourse-cdn.com/flex036/uploads/patreondevelopers/original/1X/e23284eb7a1e32e6f973457f685653975a8e8914.png)

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**Author:** ![codebard](https://yyz2.discourse-cdn.com/flex036/user_avatar/www.patreondevelopers.com/codebard/32/14_2.png) [@codebard](https://www.patreondevelopers.com/u/codebard)\
**Post date:** [May 2, 2019, 9:53am UTC](https://www.patreondevelopers.com/t/sorry-couldnt-connect-your-site-to-patreon/1806/2 "2019-05-02T09:53:09Z")

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When you go to your post editor in WP, do the lockbox for putting in a $ value to lock the post appear usable, or is it locked?

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**Author:** ![Geek\_Hard](https://avatars.discourse-cdn.com/v4/letter/g/a587f6/32.png) [@Geek\_Hard](https://www.patreondevelopers.com/u/Geek_Hard)\
**Post date:** [May 2, 2019, 9:15pm UTC](https://www.patreondevelopers.com/t/sorry-couldnt-connect-your-site-to-patreon/1806/3 "2019-05-02T21:15:36Z")

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Usable. I am able to type in the field.

![image](https://canada1.discourse-cdn.com/flex036/uploads/patreondevelopers/original/1X/553cbbcec3c55b3d901bbe0cf940accd2d4118f5.png)

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**Author:** ![codebard](https://yyz2.discourse-cdn.com/flex036/user_avatar/www.patreondevelopers.com/codebard/32/14_2.png) [@codebard](https://www.patreondevelopers.com/u/codebard)\
**Post date:** [May 2, 2019, 9:29pm UTC](https://www.patreondevelopers.com/t/sorry-couldnt-connect-your-site-to-patreon/1806/4 "2019-05-02T21:29:55Z")

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Then you can try locking a content, and testing it with a test patron account you created with a different email.

Sometimes the code that tries to check whether credentials are valid may not be able to get a valid response from the API when testing it during install. So it may give an error.

If the credentials were saved normally you should be able to lock the post and unlock it via a test patron account by pledging to yourself.

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**Author:** ![Geek\_Hard](https://avatars.discourse-cdn.com/v4/letter/g/a587f6/32.png) [@Geek\_Hard](https://www.patreondevelopers.com/u/Geek_Hard)\
**Post date:** [May 4, 2019, 7:04pm UTC](https://www.patreondevelopers.com/t/sorry-couldnt-connect-your-site-to-patreon/1806/5 "2019-05-04T19:04:54Z")

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Thanks it is working now. However I have to disable the plugin as it keeps overloading my servers CPU usgae and crashing my site at least 1-2 times per day since starting it.

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**Author:** ![codebard](https://yyz2.discourse-cdn.com/flex036/user_avatar/www.patreondevelopers.com/codebard/32/14_2.png) [@codebard](https://www.patreondevelopers.com/u/codebard)\
**Post date:** [May 4, 2019, 10:08pm UTC](https://www.patreondevelopers.com/t/sorry-couldnt-connect-your-site-to-patreon/1806/6 "2019-05-04T22:08:44Z")

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Have you got the image locking feature on? You can see it in your Patreon settings menu in WP.

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<div class="post-metadata">

**Author:** ![Geek\_Hard](https://avatars.discourse-cdn.com/v4/letter/g/a587f6/32.png) [@Geek\_Hard](https://www.patreondevelopers.com/u/Geek_Hard)\
**Post date:** [May 5, 2019, 3:38am UTC](https://www.patreondevelopers.com/t/sorry-couldnt-connect-your-site-to-patreon/1806/7 "2019-05-05T03:38:59Z")

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I activated the plugin and yes Image Locking was “ON”. I have turned it off and will leave the Plugin running to see if that was the issue causing the site to crash from CPU overload. Thanks

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<div class="post-metadata">

**Author:** ![Geek\_Hard](https://avatars.discourse-cdn.com/v4/letter/g/a587f6/32.png) [@Geek\_Hard](https://www.patreondevelopers.com/u/Geek_Hard)\
**Post date:** [May 5, 2019, 3:54am UTC](https://www.patreondevelopers.com/t/sorry-couldnt-connect-your-site-to-patreon/1806/8 "2019-05-05T03:54:05Z")

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Even after disabling Image Lock in Patreon Settings my CPU usage and Physical Memory stats were hitting 90-100% until I deactivated the plugin again. Now both back down to below 35% for each category.

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**Author:** ![codebard](https://yyz2.discourse-cdn.com/flex036/user_avatar/www.patreondevelopers.com/codebard/32/14_2.png) [@codebard](https://www.patreondevelopers.com/u/codebard)\
**Post date:** [May 5, 2019, 10:46am UTC](https://www.patreondevelopers.com/t/sorry-couldnt-connect-your-site-to-patreon/1806/9 "2019-05-05T10:46:40Z")

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When activating/deactivating image locking, your htaccess file needs to get updated. On some servers/hosts this may not take effect immediately.

Also you may need to just visit the ‘Permalinks’ section of your WP admin to force WP to regenerate the htaccess file.

Long story short, you have to make sure that the htaccess rule for image/file locking is removed from your htaccess.
