# What timezone does patreon use to determine what month a user has pledged in?

**URL:** <https://www.patreondevelopers.com/t/what-timezone-does-patreon-use-to-determine-what-month-a-user-has-pledged-in/3408>\
**Category:** Uncategorized\
**Created:** [July 9, 2020, 8:32pm UTC](https://www.patreondevelopers.com/t/what-timezone-does-patreon-use-to-determine-what-month-a-user-has-pledged-in/3408 "2020-07-09T20:32:28Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![NStephenH](https://yyz2.discourse-cdn.com/flex036/user_avatar/www.patreondevelopers.com/nstephenh/32/1212_2.png) [@NStephenH](https://www.patreondevelopers.com/u/NStephenH)\
**Post date:** [July 9, 2020, 8:32pm UTC](https://www.patreondevelopers.com/t/what-timezone-does-patreon-use-to-determine-what-month-a-user-has-pledged-in/3408/1 "2020-07-09T20:32:28Z")

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I’m having issues with people signing up at the end of the month and potentially being double charged or only getting benefits from the second month due to the timestamp on the pledge events. Pulling data from the API vs comparing to dashboard data I’ve seen a pledge in the early hours of the morning on one day show up in the dashboard as happening on the previous day. Does anyone know why this happens? Am I using the wrong timezone? everything is in UTC as far as I am aware. Is this a Patreon issue or a me issue?

Thanks,  
Noah

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**Author:** ![codebard](https://yyz2.discourse-cdn.com/flex036/user_avatar/www.patreondevelopers.com/codebard/32/14_2.png) [@codebard](https://www.patreondevelopers.com/u/codebard)\
**Post date:** [July 9, 2020, 11:43pm UTC](https://www.patreondevelopers.com/t/what-timezone-does-patreon-use-to-determine-what-month-a-user-has-pledged-in/3408/2 "2020-07-09T23:43:14Z")

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Is the double charging issue happening to your patrons _at_ your [Patreon.com](http://Patreon.com) page? Or is it only related to the api return and its interpretation at your app/site?

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**Author:** ![NStephenH](https://yyz2.discourse-cdn.com/flex036/user_avatar/www.patreondevelopers.com/nstephenh/32/1212_2.png) [@NStephenH](https://www.patreondevelopers.com/u/NStephenH)\
**Post date:** [July 10, 2020, 11:38am UTC](https://www.patreondevelopers.com/t/what-timezone-does-patreon-use-to-determine-what-month-a-user-has-pledged-in/3408/3 "2020-07-10T11:38:32Z")

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Both. We have a few users that are showing two charges for the 1st on [patreon.com](http://patreon.com), with the API listing the “pledge start” event at times like 4:30 am and the subscription event at 6:59:59

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**Author:** ![codebard](https://yyz2.discourse-cdn.com/flex036/user_avatar/www.patreondevelopers.com/codebard/32/14_2.png) [@codebard](https://www.patreondevelopers.com/u/codebard)\
**Post date:** [July 10, 2020, 2:18pm UTC](https://www.patreondevelopers.com/t/what-timezone-does-patreon-use-to-determine-what-month-a-user-has-pledged-in/3408/4 "2020-07-10T14:18:13Z")

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If it is both, then this would be something that likely happens at Patreon side and the api is just reflecting the actual state of matters.

I believe it would be better to contact Patreon help desk with this issue and telling them that there are a few patrons who were charged double due to timezones.