Can't log in. Phone number changed. Can't get SMS code!


#1

My previous phone bricked on me and I have a prepaid plan. I had to get a replacement phone from my service provider and they made me get a new number. When I log in, it asks me to enter a verification code that texted to my old number. I can’t log in now and have no way to change it to the new number. Can anyone help?


#2

Hey @InterfaceDeath -

This issue would be better handled by our Community Happiness team. You can reach them by submitting a note to patreon.com/faq.


#3

I have already done this and have received no response from PAtreon. I just now submitted another request for help. Hopefully they respond. Patreon has poor customer service concerning this kind of issue. There should be a phone service to fix this quicker.