Deleting Patrons


#1

Hi!

I have a problem in that I need to delete (not block) some current patrons. The reason is that I relaunched my page without the rewards they signed up for and now they’re pledging on the assumption im going to send them a reward. I have tried to contact them multiple times and about half of them deleted their pledge. However, I’m not convinced the other half have seen the message and may not be happy when I make a paid post. Is there any way around it other than blocking them all?


#2

Hi,

This forum is the venue for people who are using the Patreon developer platform to build third-party Patreon Apps to discuss working with the platform, and it’s a forum for people who are using those apps (such as the Wordpress plugin) to seek support from the developers.

This forum is not the correct venue for Patreon users to seek support with Patreon itself. Most people on this forum, like myself, are not associated with Patreon, we’re just developers using the Patreon platform. Unfortunately, nobody on this forum can help with creating, managing or pledging to a campaign.

Please visit the Patreon Help Center which can be found by clicking “Help Center & FAQs” in the footer of any Patreon.com page, from there you can read FAQ questions and send an email to the Patreon Customer Happiness team who will be able to provide you with the support you need :slight_smile: