New subscriber to our patreon is not being recognized by my API call as a subscriber

I have a Rails app that uses an OAuth script that I wrote to interface with the Patreon API graphQL endpoints. I’ve had no problems with it so far and there have been a dozen or two users signed in with it.

Yesterday morning, a new user subscribed to our patreon and attempted to authenticate with our site. The site logs show that the user is not recognized as a subscriber. I have no reason to suspect they are being dishonest about their subscription (they are able to access the discord channels for patreons only, for example).

I’ve had them try in an incognito window, as well as signing out of both our site as well as Patreon’s site. Is there a lag-time on subscriptions showing up in API responses?

thank you!