Hey there, I’m not an integration developer, just a Patreon creator. I was referred here by Patreon support.
A patron got in touch with me recently and let me know they’re having trouble using their Patreon + itch.io connection. They provided the following error message:
We had some trouble connecting your account
failed api request GET oauth2/api/current_user 401: {“errors”:[{“id”:“8fee8399-fb94-5012-bd38-179db974f4a0”,“code_name”:“Unauthorized”,“code”:1,“title”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“status”:“401”,“challenge_metadata”:null}]}
Some additional details:
- This patron has been my member since Jan 2024 and was able to successfully download rewards using this integration previously.
- Integrating a Patreon account with an itch.io account should be permanent as far as I know- Unsure why the patron is prompted to connect them again.
- The patron reports the issue occurs using either Chrome or Firefox.
- I have not had any reports from other patrons about this issue before.
Looking through the forum here it sounds like some other folks also encounter the 401 issue- What’s the recommended action here, to ask the patron to try again later?