New users unlocking isn't working

hi! I am having this issue, the locked content isn’t being unlocked for new Patreons and I am receiving this message

fetch_creator_info - API v2 Class - UUID 839d0aa9-1310-4370-8683-c7e96c65f567 - Response code: 401 Response :{"errors":[{"code":1,"code_name":"Unauthorized","detail":"The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn't understand how to supply the credentials required.","id":"839d0aa9-1310-4370-8683-c7e96c65f567","status":"401","title":"Unauthorized"}]}

I tried to disconnect and connect again, I tried to use the wizard, I tried uninstalling and installing the plugin, I do not use cache plugin and the issue continues, please help.

In such cases using the below steps to force-reconnect could work: