Webhook error: An unrecoverable internal server error has occurred

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1

Whenever I attempt to test a webhook event in my production environment, it responds with the following error message: “Error: An unrecoverable internal server error has occurred.”

The error is firing instantly and it seems that it’s not triggering the request to our server.

From devtools I can see the following:

{
    "errors": [
        {
            "challenge_metadata": null,
            "code": null,
            "code_name": "InternalError",
            "detail": "An unrecoverable internal server error has occurred.",
            "id": "2d5973c7-ad6f-5ddf-b4ae-3a264be5bb2d",
            "status": "500",
            "title": "Internal Error."
        }
    ]
}

I’m not sure how to debug this issue. The URL is the same one we use for other products, and they work perfectly fine.

1 Like
2

This shouldnt be happening at this point. If its still happening, let me know.