Attachments - not found problem

Friendly Help
1

Hi all,

Since last night I got many complaints that all of a sudden a lot of attachments of my (older) posts can’t be downloaded.
When clicking on the attachment they got the message saying: ‘not found’.
It seems a bit random which posts are effected.

Anyone knows what’s happening? Is it a temporary server error of some kinds?

Example:
https://www.patreon.com/posts/tabs-learn-chord-18459154 (don’t know if anyone here can access it to try?)

I hope this gets resolved quickly - I get many messages/complaints.

All the best,

Paul Davids

2

Hi Paul,

This forum is the venue for people who are using the Patreon developer platform to build third-party Patreon Apps to discuss working with the platform, and it’s a forum for people who are using those apps (such as the Wordpress plugin) to seek support from the developers.

This forum is not the correct venue for Patreon users to seek support with Patreon itself. Most people on this forum, like myself, are not associated with Patreon, we’re just developers using the Patreon platform. Unfortunately, nobody on this forum can help with creating, managing or pledging to a campaign.

Please visit the Patreon Help Center which can be found by clicking “Help Center & FAQs” in the footer of any Patreon.com page, from there you can read FAQ questions and send an email to the Patreon Customer Happiness team who will be able to provide you with the support you need :slight_smile: