Can not enter information in About section


#1

I am trying desperately to get my Patreon page up and running. I logged a ticket Tuesday and still no answer, ticket ID: 429487,

I have done all other information needed to set up my page ready for public but in the about section when editing the page… in the box “About you” I see a Bulletpoint and thats it, I can’t click anywhere in the text box and can’t select any of the tools… Add video HTML etc…

This is highly frustrating and its the last thing I need to do before I can send the page off for review!

Can someone please help with this, Or take a look at it or something!

Thank you,

Hana


#3

These forums are geared towards assisting developers using the Patreon API or integrations. This question would be better answered by our Community Happiness team which can be reached at https://www.Patreon.com/faq.

I see you’ve already submitted a ticket, hopefully they have responded by now! Let me know if they haven’t.