When I make changes to the about section, I click on ‘Save changes’ and then on exit editor. Upon clicking exit editor, the editor asks whether I want to discard my changes or not, which I find strange. No matter the result, clicking away from the page results in the same outcome; the page is not affected by any change that I have made, and in fact remains completely the same. I find this extremely strange, because I’m able to edit every other feature of my Patreon page except for my about section.
Can anyone tell me why this might be? I’ve also tried doing this on a separate computer and every internet browser I have, and the result is still the same. If anyone could provide some assistance to this matter it would be very much appreciated. Thank you.
I’m having this problem too. I’m trying to rehaul and everything else is saving but not that section.
Interesting to hear that this is happening to other users as well… I’m seriously hoping that the final solution isn’t just to nuke my page and start over lol
This forum is the venue for people who are using the Patreon developer platform to build third-party Patreon Apps to discuss working with the platform, and it’s a forum for people who are using those apps (such as the Wordpress plugin) to seek support from the developers.
This forum is not the correct venue for Patreon users to seek support with Patreon itself. Most people on this forum, like myself, are not associated with Patreon, we’re just developers using the Patreon platform. Unfortunately, nobody on this forum can help with creating, managing or pledging to a campaign.
Please visit the Patreon Help Center which can be found by clicking “Help Center & FAQs” in the footer of any Patreon.com page, from there you can read FAQ questions and send an email to the Patreon Customer Happiness team who will be able to provide you with the support you need