I represent a comedian who has a sizeable following on Patreon. I cashed out a large sum of money on 7/12/18, and it has unfortunately not hit my bank account yet. We use Stripe direct deposit. I contacted Stripe customer service, who both quickly got back to me over instant message + phone. They were extraordinarily helpful.
Unfortunately, we came to the conclusion that I never made a Stripe account. They told me to try and get in touch with someone from Patreon who could possibly generate a log-in link for me. I need to know where that money is and at least get a time frame of when it will reach my account.
Someone from Patreon please get back to me. I’d preferably like to handle this over the phone, as some information is sensitive. Thank you!