[RESOLVED!] 5/25/2020 Critical Error: WordPress Plugin Update Breaks WordPress Websites

Wordpress Plugin
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This happened immediately upon updating the Patreon plugin with today’s update (~1 hour ago) on a clean WordPress 5.2 install. Updating with more details shortly.

Updated Information: I had to go into safe mode to grab this from the dashboard.

Plugin could not be activated because it triggered a fatal error .
Warning : include_once(patreon_content_sync.php): failed to open stream: No such file or directory in /[domain path removed for privacy]/wp-content/plugins/patreon-connect/classes/patreon_wordpress.php on line 43

Warning : include_once(): Failed opening ‘patreon_content_sync.php’ for inclusion (include_path=’.:’) in /[domain path removed for privacy]/wp-content/plugins/patreon-connect/classes/patreon_wordpress.php on line 43

Fatal error : Uncaught Error: Class ‘Patreon_Content_Sync’ not found in /[domain path removed for privacy]/wp-content/plugins/patreon-connect/classes/patreon_wordpress.php:61 Stack trace: #0 /[domain path removed for privacy]/wp-content/plugins/patreon-connect/patreon.php(147): Patreon_Wordpress->__construct() #1 /[domain path removed for privacy]/wp-admin/includes/plugin.php(2255): include(’/home/steped4/l…’) #2 /[domain path removed for privacy]/wp-admin/plugins.php(177): plugin_sandbox_scrape(‘patreon-connect…’) #3 {main} thrown in /[domain path removed for privacy]/wp-content/plugins/patreon-connect/classes/patreon_wordpress.php on line 61

@codebard

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Sorry, SVN quirk. Immediately fixed.

Just delete the existing one, and reinstall from your WP plugin admin and it should work. Thanks for reporting it.

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Perfect, thank you! :slight_smile:

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My pleasure. Good luck with post syncing. If you encounter issues or have any feedback, make sure to let us know.

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yeah, this crashed my site too. Now because I had to deactivate the plugin, all my items are available to be seen on one of my sites. Is there a way to fix this and get it working as normal again?

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Fixed! I deleted the plugin and re-downloaded / installed it. Works fine for now.

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How am I to uninstall the plugin and reinstall when I can’t connect due to the fatal error from this plugin? Even if I try to access in safe mode, all I get is the “there has been a critical error on your website” message.

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I contacted my webhost and they deactivated it, thus giving me access to our website again so I could delete it and reinstall it.

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So, just had to learn a quick lesson on how to manipulate the WP plugin directory on bitnami, but I was able to get it removed by removing the patreon_connect directory in plugins.

The next question is … is the version that’s up on the Plugins page fixed? Can I trust that this plugin has actually been fixed? This seems like the kind of error that QA should have caught before it was released to the wild.

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Are you using a bitnami docker image or kubernetes helm chart?

is the version that’s up on the Plugins page fixed

Its fixed and tested, you can reinstall it from WP admin.

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Neither, Bitnami on Lightsail

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Virtual machine image, i gather. In any case you should be able to install the plugin without issues.