Some of my patrons are in the wrong tier (rewards)


#1

Hi!
I’ve had a Patreon campaign for a few months now and recently noticed that some of my patrons are not getting access to the correct rewards.

As you can see, there should be 6 patrons in the $5+ Tier. Am I doing something wrong?

Thanks in advance!


#2

Never mind! It seems patrons can choose a lower reward ¯_(ツ)_/¯
(sorry, I couldn’t find how to delete my question)


#3

@SergioSolo

Nick here from Patreon, I hope your day is going well!

No worries and I’m glad you found the answer. In the future, I’d recommend directing this question directly to the Patreon Community Happiness team at https://www.patreon.com/faq.

These forums are more geared towards assisting developers use the Patreon platform, not for general support. You’ll also get a quicker reply by submitting the question to the CH team!