Uncertain Status for Patrons over API in August


#1

Hello

I have a problem with the Patreon API.
The documentation states that within 72 hours of a new month each patron should be billed and the update shows in the API trough total_historical_amount_cents.

However for august I have a lot of Patrons that are neither listed billed, paused or declined trough the API and total_historical_amount_cents stayed the same. Has someone similar open statuses for Patrons?

Thank you!
Cham


#2

Hey Cham, thanks for the question. Would you mind sending me a link to your campaign so I can investigate further?

  • Spencer Handley
    Patreon Platform Engineer