Hi. I recently encountered an issue with the webhook API firing an update event which contained a status:“patron_declined” field. After checking the website, this seems to be an error, as the status is now “Paid” and I did not receive another webhook update correcting this status.
Which exact update event? Member or pledge? A payment can be declined and it could be retried a few times before it is considered failed.
Member:pledge:update stated declined and I did not receive another update correcting this when the payment went through.
When you request the pledge history of that member via the api using the creator token, are you able to get the whole log of the pledge events?