Issue with Vimeo embed thumbnails


#1

Hi,

Strange issue I’m experiencing here:

I’ve been embedding video posts for my Patrons with Vimeo. This has been fine up until recently. For my last 2 video posts, the thumbnail/cover image from Vimeo won’t show up on the Patreon post. So it’s a blank screen with a play button (and looks like it is not working), although if you click on the blank thumbnail the video will work. But it is far from ideal as it doesn’t look like their is any content, so the user may just ignore it.

The thing is, when I look at the embed settings of these compared to previous video posts through Vimeo, they are the exact same.

So I’ve had to embed through YouTube (and the thumbnail shows up) but I’d much rather do it through Vimeo.

Anyone else experiencing this?


#2

Hi @Scratch_Garden

These forums are geared towards assisting developers using the Patreon API or integrations. This question about posts would be better answered by our Community Happiness team which can be reached at https://www.Patreon.com/faq.


#3

OK, thank you I will try there.