Older version of iOS

**lkl** · March 17, 2019, 11:18am

One of my Patreons is unable to log in with his laptop: whatsmybrowser.org/b/DV27MEN

Before I updated the plugin yesterday, he couldn’t log in with his iPhone either, but now he can. So progress, but is there some reason why Safari 9 shouldn’t work?

**codebard** · March 18, 2019, 6:15pm

Asking him to clear all his cookies on the browser he is unable to login, and then retry, may help.

**lkl** · March 18, 2019, 6:25pm

He has already done this, several times.

**codebard** · March 18, 2019, 6:46pm

Where does the process abort? He comes back from Patreon, or he is hung up on a screen at Patreon?

**lkl** · March 18, 2019, 8:42pm

At Patreon:

**codebard** · March 19, 2019, 5:36pm

Ah. This is not a WP plugin issue then. If this is persisting, you should put a ticket at Patreon zendesk.