Hello you wonderful people!
I just moved my site from an old host (Bluehost) to a new one (Cloudways). Migration worked great, everything’s functioning normally. However, a number of my patrons are having issues accessing our “rewards vault” page. I tried deleting the connection in the plugin and using the wizard to re-establish a connection, which seemed to work just fine. I’ve instructed my users to clear their cache or try an incognito window. Sometimes they can get in, but sometimes they get caught in an “endless loop” of trying to log in and getting kicked back out. These were users who previously accessed the site with zero issue.
I’ve looked at my connection errors, and haven’t gotten any since I reset the connection with the V2 API. Could this be a cache issue? Any troubleshooting steps? I’ve removed all the rest of my old API keys via Patreon, and now only have one (the new, V2 API)
WP 5.9 with PHP 7.4.27
Patreon WordPress 1.8.1 with API v2