Total Pledges is the amount that is pledged by all Patrons. It includes your processed pledges and your declined pledges as well. So, if you had 10 Patrons pledging 50$ each, and 2 of them were declined, then your total pledges would still be 500, but your Face Dollar amount will be 400$. Also, there are 5% Patron tax + the Payment Processor tax. The total tax can go as high as 15% to 20% and as low as 10%. You should go to the Dashboard and see what is your share It will give you information like [Number of Patrons, Total Pledged, Patron Share, Payment Processor Share, Your Share, etc]. Clear your cache before you view that so there isn’t an issue. After that go to Dashboard >> Declines and see how much declined. You can also check your Settings>>Payout Preferences >> Chech in the top right corner for what you earned.