The Login Captcha image test is out of control

#1

hey. I get it. We all need to be concerned with security and whatnot…but…I have never…ever…seen such a high bar set for “loging in” before. Whatever settings this plugin is designed for is asking too much of people. I have a dummy account to test things, and I have had so many image tests in a row…it’s absurd. Nobody in their right mind would sit through this to see what I’m making. This is a deterrent from folks becoming patrons. People will turn away because it’s an absurd hassle. Surely this can be “turned down” a notch. It’s currently at “11.” Can we make it more like “3” please???

#2

The login captcha is not a part of WordPress plugin, but a part of Patreon’s own login system. So we cant control it on plugin side.

It comes from Google as far as i know, and it can put out captcha with different levels of difficulty depending on the user. The captcha you saw may not be what another user may have seen.

#3

Hey, CB–thanks for the input on that. I figured it was at least due to the fact that I was logging in/out more frequently…I’ve seen wordpress do the same thing, so it wasn’t a total surprise…just way worse than I’ve ever seen before. You mentioned that it’s part of Patreon’s own login system, not a plugin thing…so where should I direct a request for an adjustment to that?
THX!

#4

https://www.patreondevelopers.com/c/site-feedback

would be a more appropriate category i believe.

#5

Right on. Cheers! Thx!