Hi! We are facing a few errors with the plugin:
1. WordPress blog posts do not update after making changes on Patreon posts. I thought they could be resynced? Correct me if I’m wrong.
2. We are unable to disconnect the plugin from our Patreon account and connect it again. We had to do this from Patreon’s account side.
Thanks
1 - If your site has lost connection to Patreon this can happen. Using the below steps can force the connection to refresh:
Also, you can try going to WP admin → Patreon Settings → Post Sync and set up post sync by saving both forms. (Save + Done).
Then you can try a manual import to see if the manual import will work.
2 - Yes that sometimes happens and the solution are the steps I posted above.
Hi, thanks for the suggestions, I completed the suggested steps but the posts are still not syncing, i tried clicking “import next batch” but nothing happened either. do you have any other suggestions?
‘Import next batch’ must be clicked until the plugin goes through all of your posts. So as long as there is a next batch, you must be clicking it. Its a manual import.
We are now getting this error, and my posts haven’t been syncing since late April
WP 6.2.2 with PHP 7.4.33
Patreon WordPress 1.8.6 with API v2
0 days ago
Response code: 401 Response :{“error”: “invalid_grant”}
the following error appears when clicking the ‘Import Next Batch’ button:
‘Failed to get posts from Patreon…’
Try disconnecting your site from Patreon, reconnecting it, and then restarting post sync by saving the settings in WP admin → Patreon settings → Post sync
Hi! This is Guillermo, PansaSama’s developer. We already completed these steps (please check the ticket history). This doesn’t seem to be the solution to our case.
After completing the above steps, try restarting post sync setup by going to WP admin → Patreon settings → Post Sync and saving the form with the post sync set to on. This may restart the post sync.
These are the new reported errors after following all of your steps:
WP 6.2.2 with PHP 7.4.33
Patreon WordPress 1.8.6 with API v2
These are the last 50 connection issues encountered by your site when contacting Patreon API. These are here for general info on health of the connection of your WP site to Patreon API. They only constitute an error if there are a lot of recent ones. Healthiest integrations should have a number of them (up to 50) in the long run.
0.01 days ago
fetch_creator_info - API v2 Class - UUID b99dff04-699f-519c-833c-c20741aa7ff0 - Response code: 401 Response :{“errors”:[{“challenge_metadata”:null,“code”:1,“code_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“b99dff04-699f-519c-833c-c20741aa7ff0”,“status”:“401”,“title”:“Unauthorized”}]}
0.01 days ago
get_posts - API v2 Class - UUID a962f043-9ab0-5156-8a62-c568530dc6d9 - Response code: 401 Response :{“errors”:[{“challenge_metadata”:null,“code”:1,“code_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“a962f043-9ab0-5156-8a62-c568530dc6d9”,“status”:“401”,“title”:“Unauthorized”}]}
0.01 days ago
delete_client - API v2 Class - UUID 1f6811b5-ba43-58fe-8e88-2bf1fbf118e0 - Response code: 401 Response :{“errors”:[{“challenge_metadata”:null,“code”:1,“code_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“1f6811b5-ba43-58fe-8e88-2bf1fbf118e0”,“status”:“401”,“title”:“Unauthorized”}]}
0.01 days ago
get_posts - API v2 Class - UUID 94c24360-e9cb-5c40-9112-601178bd7024 - Response code: 401 Response :{“errors”:[{“challenge_metadata”:null,“code”:1,“code_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“94c24360-e9cb-5c40-9112-601178bd7024”,“status”:“401”,“title”:“Unauthorized”}]}
0.01 days ago
delete_client - API v2 Class - UUID 32796bc4-5faa-5955-adeb-8cc38b4f11f8 - Response code: 401 Response :{“errors”:[{“challenge_metadata”:null,“code”:1,“code_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“32796bc4-5faa-5955-adeb-8cc38b4f11f8”,“status”:“401”,“title”:“Unauthorized”}]}
0.01 days ago
delete_client - API v2 Class - UUID e354f1cb-8b4a-599a-8873-d5d66c1c7759 - Response code: 401 Response :{“errors”:[{“challenge_metadata”:null,“code”:1,“code_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“e354f1cb-8b4a-599a-8873-d5d66c1c7759”,“status”:“401”,“title”:“Unauthorized”}]}
0.01 days ago
get_posts - API v2 Class - UUID 7d99cb7f-7ac9-51c6-99bf-def683a57a43 - Response code: 401 Response :{“errors”:[{“challenge_metadata”:null,“code”:1,“code_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“7d99cb7f-7ac9-51c6-99bf-def683a57a43”,“status”:“401”,“title”:“Unauthorized”}]}
0.01 days ago
get_posts - API v2 Class - UUID ea13d413-c5ea-5896-b8d7-5964c01f3327 - Response code: 401 Response :{“errors”:[{“challenge_metadata”:null,“code”:1,“code_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“ea13d413-c5ea-5896-b8d7-5964c01f3327”,“status”:“401”,“title”:“Unauthorized”}]}
0.01 days ago
Response code: 401 Response :{“error”: “invalid_grant”}
0.01 days ago
fetch_creator_info - API v2 Class - UUID c4c537de-b88a-504f-ae1a-a72810c6f1cf - Response code: 401 Response :{“errors”:[{“challenge_metadata”:null,“code”:1,“code_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“c4c537de-b88a-504f-ae1a-a72810c6f1cf”,“status”:“401”,“title”:“Unauthorized”}]}
These are the new reported errors after following all of your steps:
WP 6.2.2 with PHP 7.4.33
Patreon WordPress 1.8.6 with API v2
These are the last 50 connection issues encountered by your site when contacting Patreon API. These are here for general info on health of the connection of your WP site to Patreon API. They only constitute an error if there are a lot of recent ones. Healthiest integrations should have a number of them (up to 50) in the long run.
0.01 days ago
fetch_creator_info - API v2 Class - UUID b99dff04-699f-519c-833c-c20741aa7ff0 - Response code: 401 Response :{“errors”:[{“challenge_metadata”:null,“code”:1,“code_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“b99dff04-699f-519c-833c-c20741aa7ff0”,“status”:“401”,“title”:“Unauthorized”}]}
0.01 days ago
get_posts - API v2 Class - UUID a962f043-9ab0-5156-8a62-c568530dc6d9 - Response code: 401 Response :{“errors”:[{“challenge_metadata”:null,“code”:1,“code_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“a962f043-9ab0-5156-8a62-c568530dc6d9”,“status”:“401”,“title”:“Unauthorized”}]}
0.01 days ago
delete_client - API v2 Class - UUID 1f6811b5-ba43-58fe-8e88-2bf1fbf118e0 - Response code: 401 Response :{“errors”:[{“challenge_metadata”:null,“code”:1,“code_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“1f6811b5-ba43-58fe-8e88-2bf1fbf118e0”,“status”:“401”,“title”:“Unauthorized”}]}
0.01 days ago
get_posts - API v2 Class - UUID 94c24360-e9cb-5c40-9112-601178bd7024 - Response code: 401 Response :{“errors”:[{“challenge_metadata”:null,“code”:1,“code_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“94c24360-e9cb-5c40-9112-601178bd7024”,“status”:“401”,“title”:“Unauthorized”}]}
0.01 days ago
delete_client - API v2 Class - UUID 32796bc4-5faa-5955-adeb-8cc38b4f11f8 - Response code: 401 Response :{“errors”:[{“challenge_metadata”:null,“code”:1,“code_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“32796bc4-5faa-5955-adeb-8cc38b4f11f8”,“status”:“401”,“title”:“Unauthorized”}]}
0.01 days ago
delete_client - API v2 Class - UUID e354f1cb-8b4a-599a-8873-d5d66c1c7759 - Response code: 401 Response :{“errors”:[{“challenge_metadata”:null,“code”:1,“code_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“e354f1cb-8b4a-599a-8873-d5d66c1c7759”,“status”:“401”,“title”:“Unauthorized”}]}
0.01 days ago
get_posts - API v2 Class - UUID 7d99cb7f-7ac9-51c6-99bf-def683a57a43 - Response code: 401 Response :{“errors”:[{“challenge_metadata”:null,“code”:1,“code_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“7d99cb7f-7ac9-51c6-99bf-def683a57a43”,“status”:“401”,“title”:“Unauthorized”}]}
0.01 days ago
get_posts - API v2 Class - UUID ea13d413-c5ea-5896-b8d7-5964c01f3327 - Response code: 401 Response :{“errors”:[{“challenge_metadata”:null,“code”:1,“code_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“ea13d413-c5ea-5896-b8d7-5964c01f3327”,“status”:“401”,“title”:“Unauthorized”}]}
0.01 days ago
Response code: 401 Response :{“error”: “invalid_grant”}
0.01 days ago
fetch_creator_info - API v2 Class - UUID c4c537de-b88a-504f-ae1a-a72810c6f1cf - Response code: 401 Response :{“errors”:[{“challenge_metadata”:null,“code”:1,“code_name”:“Unauthorized”,“detail”:“The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn’t understand how to supply the credentials required.”,“id”:“c4c537de-b88a-504f-ae1a-a72810c6f1cf”,“status”:“401”,“title”:“Unauthorized”}]}
Hi! Do you have any updates about this issue? We are finding that the posts are imported when doing a manual import (via Import next batch), but it’s never imported automatically when a new post has been published on Patreon. Thank you
The info in the log you posted looks like your site lost connection to Patreon. Try disconnecting and reconnecting it. If you cant, try following the below guide to do it:
Then visit Patreon Settings → Post sync and disable the post sync, save, and then enable it again and then save.